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FAQ

How do I check my order status?
To check your order status, please contact our support center.
Can I change the shipping address on my order?
Qbits does not make any changes once the order is placed. Before placing an order make sure you have provided your desired address.
What payment methods does Qbits accept?
We accept Credit or Debit Card, VISA, Master Card, DBBL Nexus, and Cash Transactions
How can I register my laptop?
If you purchased a Qbits, go to the product registration page of our website and enter your verified email and the serial number of your laptop.
How long does the Qbits laptop have a warranty?
We offer a 2-year limited hardware warranty.
How can I check my laptop warranty?
To check your laptop warranty go to the Qbits website, enter your serial number, and check your warranty status. Or you can contact our support center. To check your laptop warranty go to your website, enter your serial number, and check your warranty status. Or you can contact our support center.
Where can I buy Qbits products?
Shop either on our physical store or online store.
What is the coverage of the warranty policy?
The authorized service provider provides immediate service for any defect in the parts/components that are covered by the warranty policy.
How, can I increase the brightness of the webcam?
To increase your webcam brightness open the camera app and go to the exposure option on the screen and adjust the brightness accordingly.
The speaker produces a lower sound even at full volume. How can I make the speaker louder?
Ans: Right-click on the sound icon from your taskbar and open the "Sound" setting. Then click the Playback tab, open "Speaker" and go to the "Enhancements" tab. After that, check the "Loudness Equalization" to solve the problem.
My computer turns on but sometimes the display remains black. How can I fix it?
For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.